FAQs

Patient FAQs

StrideCare is your premier center for the treatment of vein disease, artery disease, and podiatry. With multiple convenient locations, our expert medical specialists and highly-trained staff members are proud to offer leading-edge surgical and non-surgical vascular, arterial, and podiatry treatments to residents of Houston, Austin, San Antonio, Dallas, Fort-Worth, and the entire state of Texas.

WHAT IS INTERVENTIONAL RADIOLOGY TRAINING?
Interventional radiology is a recognized medical specialty by the American Board of Medical Specialties. Interventional radiologists are board-certified physicians with additional advanced training in minimally invasive, targeted treatments performed using imaging to guide them. Their board certification includes both Vascular and Interventional Radiology and Diagnostic Radiology which are administered by the American Board of Radiology. For more information, go to sirweb.org.
Please arrive 15 minutes prior to your appointment to allow for check-in. We ask that you be on time so that you will be able to keep your appointment. Late arrival may result in the cancellation or rescheduling of your appointment.
Please bring the following to your appointment:

● Current insurance card/government-issued ID (e.g. drivers license, identification card)

● Current list of your medications, including dosage and directions, to each appointment

● Copay/coinsurance/deductible

We accept cash, personal in-state checks, VISA, and MasterCard. There is a $40 service charge for returned checks
You will receive a reminder call the day before your appointment. If you need to change or cancel your appointment, please notify the office with at least 24 hours’ notice. If you are scheduled for a procedure, 48 hours cancellation notice is required. We reserve your appointment time for you only. No-shows, last-minute cancellations, or late arrivals may result in a $50 cancellation fee. In order to protect the rights of other patients who are waiting to be scheduled, you may be asked to find another medical provider if you have two consecutive missed or canceled appointments.
If you have a true medical emergency, call 911 or go to the Emergency Center of the nearest hospital. If you are experiencing an urgent issue that is not an emergency, please follow instructions on the voicemail system to page the doctor on call.
At the discretion of the doctor, letters and forms requiring medical review and physician signature are subject to a $25 fee plus $5 per page/side. This fee must be paid prior to the forms being completed.

In accordance with Texas law, StrideCare requires written requests for the release of medical records. If you are in need of a copy of your medical records or if you wish to have a copy sent to another physician, we will be happy to prepare them. Please allow 15 business days for records requests to be processed. A fee may be assessed for personal copies. The doctors and expert medical team at StrideCare are proud to offer surgical and non-surgical treatments for vein disease, artery disease, and feminine conditions. We are proud to offer a wide range of services to patients in Houston, Austin, San Antonio, and the neighboring communities in southern Texas. Contact us to schedule your private consultation with one of our vascular specialists today.